Rod Francis in conversation with a client

Are you getting the most out of your teams? If not, it's costing you.

Howorth Francis is a leadership coaching firm that helps leaders and teams identify what's draining performance — disengagement, avoidance, unspoken conflict — before it shows up as turnover or missed numbers.Leadership coaching that finds what's draining performance — before it shows up as turnover or missed numbers.

See How We Work
Who we work with

When leaders bring us in.

Growth

Organizations stretched by their own growth.

When the team has outgrown the structure meant to hold it, and the cracks are starting to show.

Transition

Leadership teams navigating change.

Acquisitions, new leadership, AI reshaping the work — change people are quietly braced against.

People-dependent

Organizations whose work depends on their people.

Anywhere the quality of what you deliver rises and falls with the health of the people doing it.

How We Help

Engaged teams cost less to keep — and deliver more.

Employees who feel engaged, resourced and committed produce measurably better outcomes across the metrics that hit your P&L:

23%
higher profitability
18%
higher sales productivity
78%
lower absenteeism
21–51%
lower turnover

Howorth Francis's Process-Oriented Leadership is built to produce those conditions — by identifying what's draining engagement before it shows up in those numbers.

Source: Gallup Q12 Meta-Analysis, 11th Edition (2024)
Most leadership work stops at the surface. The decisions that matter get made underneath it.
Process-Oriented Leadership
Our approach

What is Process-Oriented Leadership?

Most leadership coaching and training programs work at the level of what people say — the frameworks they recite, the values they post. Charlotte and Rod work one level deeper, where the actual decisions get made: how leaders read a room, when a team avoids a hard conversation, what a culture rewards without naming it.

Their approach draws on cognitive science, behavioral research, and embodied practice — but the test is practical. Leaders learn to see what's actually happening on their teams, name it, and act on it before it costs them.

Read more about the approach →
Programs

Three ways to work with us.

Start here

Keynote or workshop.

A 60–90 minute session for your team or event. Charlotte and Rod walk through the core principles and give participants something they can use the next day. Most clients start here.

1:1 & small group

Executive and leadership coaching.

One-on-one or small-group coaching for senior leaders. Three-month minimum, built around what's live for you now.

Teams & organizations

Organizational training and team coaching.

Multi-session work with intact teams or whole organizations. Resilience, change management, conflict resolution, culture change.

Who we are

About Charlotte and Rod.

Two decades changing how leaders and teams at organizations of every size actually work — built on the same discipline, approached from two different roads.

Charlotte Howorth

Charlotte Howorth

Co-Founder

Charlotte Howorth works with what a leader can sense about their team but can't quite name — and brings it into the open, where it can be dealt with. A scientist, then a science journalist and documentary-maker, she retrained as a psychotherapist and spent twelve years on the faculty of the International Focusing Institute. With Rod, she co-developed the model the two of them bring to leaders and teams.

Read Charlotte's full bio →
Rod Francis

Rod Francis

Co-Founder

Rod Francis knows the thing most leaders get wrong about change: you can't will it from the top, you work with what's underneath. Over the last fifteen years he's built and led coach-training programs across Europe and the US, trained more than two thousand professionals, and grounded all of it in a long mindfulness practice. With Charlotte, he co-developed the model at the center of our approach.

Read Rod's full bio →

Read the full bios of Charlotte and Rod, or anything about their background.

Testimonials

The work, in their words.

This is where the hard work to drive transformational change lies — at the intersection of mind and heart: team commitment that transcends the work itself, people bringing their whole selves online every day, free to test and learn and grow.
Senior Vice President Fortune 100 Healthcare
Charlotte helped me stop thinking and talking and start listening. She gave me 'myself' for the rest of my life.
Sergio Maclean Founding Principal, Mac@Lo Hospitality
Charlotte listens not just to what is being said, but to what lies beneath it — a remarkable gift for getting to the root of why, and walking alongside you as you work through it.
Ashley Kowal, Ed.D., VP of Student Services, Pacific College
Ashley Kowal, Ed.D. VP of Student Services, Pacific College
After Charlotte and Rod's series of workshops the atmosphere and workflow significantly and noticeably improved — staff shifted from looking at colleagues through a critical lens to understanding what each person is actually trying to achieve.
Juan C. Villamizar, CEO and Co-Founder, Center for Human Development & Family Services
Juan C. Villamizar CEO, Center for Human Development & Family Services
Ready to talk?

Start a conversation.

Open the chat to ask a question or set up a conversation with Charlotte or Rod. No forms — just a conversation, whenever you're ready.

A real demonstration of how Charlotte and Rod think — not a lead form.